“Saying sorry won’t get a new wall-to-wall,” the Barry Humphreys character Edna Everage once famously said, complaining about a guest who had spilt wine on the carpet.
And that was the killer for Ella Henry. Saying sorry didn’t remove the stain. The Human Rights Commission could not credibly have carried her after her hot-headed letter to a policeman wrongly alleging racism. Presuming racism in others without direct evidence is itself a form of racism.