Colin James’s speech at Unisys Technology Forum, Queenstown, 6 May 2008
I start with a quotation on trust from the American political philosopher Francis Fukuyama in his 1995 book on the topic. “Economic activity represents a crucial part of social life and is knit together by a wide variety of norms, rules, moral obligations and other habits that together shape the society. A nation’s wellbeing, as well as its ability to compete [economically], is conditioned by a single, pervasive cultural characteristic: the level of trust inherent in the society.” (1) In short, trust is critical to commerce.